Information We Collect
When you interact with ThreadKatha, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
Order Information
- Products purchased
- Order history
- Payment status
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Manage workshop registrations
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Respond to inquiries and requests
We only use information necessary to provide our services and improve your experience.
Payment Security
ThreadKatha does not store sensitive payment details such as debit card, credit card, UPI PIN, or banking passwords.
Payments are processed through secure payment gateways and service providers.
Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only with:
- Shipping and courier partners
- Payment service providers
- Legal authorities when required by law
These parties receive only the information necessary to perform their services.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Misuse
- Disclosure
- Alteration
- Loss
While we strive to use commercially acceptable methods to protect your information, no method of online transmission can be guaranteed to be 100% secure.
Email and Marketing Communications
We may occasionally send:
- Order updates
- Workshop or exhibition announcements
- New product announcements
- Promotional offers
You may unsubscribe from promotional communications at any time.
Third-Party Links
Our website may contain links to third-party websites or social media platforms.
ThreadKatha is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of those websites separately.
Changes to This Policy
ThreadKatha reserves the right to update or modify this Privacy Policy at any time.
Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page or official communication channels.