1. About ThreadKatha
ThreadKatha specializes in handmade crochet products, including bouquets, keychains, gifts, custom creations, workshop registrations, and other handcrafted items.
Due to the handmade nature of our products, slight variations in size, shape, color, or finishing may occur. These variations are a natural part of handmade craftsmanship and should not be considered defects.
2. Acceptance of Orders
All orders are subject to availability and acceptance.
ThreadKatha reserves the right to:
- Accept or decline any order.
- Cancel an order due to product unavailability.
- Cancel orders involving incorrect pricing or technical errors.
- Request additional information before processing an order.
Customers will be informed promptly if an order cannot be fulfilled.
3. Product Information
We strive to display accurate product descriptions, photographs, and pricing.
However:
- Colors may vary slightly due to screen settings and photography lighting.
- Handmade products may differ slightly from displayed images.
- Product dimensions are approximate unless otherwise specified.
Such minor differences do not qualify as defects.
5. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR).
Payments must be completed successfully before an order is processed. The complete payment process in shown at the checkout phase.
ThreadKatha reserves the right to:
- Modify prices without prior notice.
- Correct pricing errors when identified.
6. Shipping & Delivery
Shipping timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, and other circumstances beyond our control.
For complete details, please refer to our Shipping Policy.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
As most products are handmade or customized:
- Products are generally non-returnable.
- Refunds are provided only under eligible circumstances as outlined in our policy.
8. Intellectual Property
All content available on this website, including:
- Product photographs
- Logos
- Graphics
- Designs
- Text content
- Branding elements
are the property of ThreadKatha and are protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial use is prohibited.
9. Customer Responsibilities
Customers agree to:
- Provide accurate personal and shipping information.
- Ensure payment status correctly as said at checkout to confirm the order.
- Review product details before placing an order.
- Maintain respectful communication with our team.
ThreadKatha is not responsible for delays or delivery issues resulting from incorrect customer information.
10. Limitation of Liability
ThreadKatha shall not be held liable for:
- Delays caused by courier services.
- Delivery interruptions due to natural disasters or force majeure events.
- Indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the value of the purchased product.
11. Changes to Terms
ThreadKatha reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page with the revised effective date.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page or official communication channels.